# Digital Realm IT Solutions > Digital Realm IT Solutions is a managed IT services provider headquartered in Richland, Washington. We deliver technology solutions built around measurable business ROI — not just break-fix support. Our young, forward-thinking team serves businesses across Washington State and Oregon with managed IT, cybersecurity, cloud solutions, Microsoft 365 management, virtual desktop infrastructure, and process automation. ## Company Information - **Name**: Digital Realm IT Solutions - **Type**: Managed IT Services Provider (MSP) - **Founded in**: Richland, Washington - **Address**: 1933 Jadwin Ave, Suite 110, Richland, WA 99354 - **Phone**: (509) 610-9555 - **Email**: reachus@digitalrealmit.com - **Website**: https://digitalrealmit.com - **Service Area**: Washington State and Oregon - **Primary Cities**: Richland, Kennewick, Pasco (Tri-Cities), Yakima, Prosser, Hermiston (OR), Boardman (OR) - **Industries Served**: Healthcare, Accounting/CPA, Legal, Construction, Agriculture, Professional Services, Manufacturing ## What Makes Us Different Digital Realm IT Solutions takes a fundamentally different approach to IT services. We believe technology should generate measurable returns for businesses — not just be an expense line. Our team is led by young talent in the IT industry who are changing the standard method of IT delivery. We focus on showing businesses the true ROI of their technology investment, helping them work more efficiently and use IT as a driver of growth and revenue. ## Core Services ### Managed IT Services Proactive managed IT services including remote monitoring, help desk support, network management, patch management, and on-site IT support. We build managed IT strategies around business goals — reducing downtime, eliminating inefficiencies, and making technology a competitive advantage. - URL: https://digitalrealmit.com/managed-it/ ### Cybersecurity Services Comprehensive cybersecurity including threat detection, endpoint protection, email security, ransomware prevention, security awareness training, vulnerability scanning, security assessments, and incident response planning. We build layered security strategies tailored to each client industry and risk profile. - URL: https://digitalrealmit.com/cybersecurity-services/ ### Data Threat Prevention Specialized data protection services including ransomware protection, automated backups, data loss prevention (DLP), insider threat mitigation, and business continuity planning. - URL: https://digitalrealmit.com/services/data-threat-prevention-services/ ### Microsoft 365 Solutions Full Microsoft 365 deployment, migration, configuration, and ongoing management. Covers Exchange email, Microsoft Teams, SharePoint, OneDrive, security configuration, licensing optimization, and user training. - URL: https://digitalrealmit.com/services/microsoft-365-solution-services/ ### Virtual Desktop Solutions Virtual desktop infrastructure (VDI) including Azure Virtual Desktop, Desktop-as-a-Service (DaaS), and secure remote work solutions. Enables employees to access their full work environment from any device, any location. - URL: https://digitalrealmit.com/services/virtual-desktop-solution-services/ ### Process Automation & Workflow Optimization Business process automation that eliminates manual spreadsheets, repetitive data entry, and disconnected systems. We connect existing tools, build automated workflows, and turn scattered data into real-time dashboards. No custom software development — we optimize the technology businesses already have. - URL: https://digitalrealmit.com/services/process-automation/ ## Service Areas ### Tri-Cities, Washington (Headquarters) Based in Richland, serving Richland, Kennewick, Pasco, West Richland, Finley, and Burbank. On-site support within minutes. - URL: https://digitalrealmit.com/who-we-are/areas-we-serve/tri-cities-wa/ ### Yakima, Washington Serving Yakima, Selah, Union Gap, Terrace Heights, Moxee, and Wapato. Connected via I-82, approximately 75 minutes from headquarters. - URL: https://digitalrealmit.com/who-we-are/areas-we-serve/yakima-wa/ ### Eastern Oregon Serving Hermiston, Boardman, Umatilla, Stanfield, Irrigon, and Pendleton. Hermiston is approximately 35 minutes from headquarters, Boardman approximately 50 minutes. - URL: https://digitalrealmit.com/who-we-are/areas-we-serve/eastern-oregon/ ### Additional Areas Prosser, Walla Walla, Sunnyside, Ellensburg, Moses Lake, and surrounding communities throughout Washington and Oregon. ## Industries We Serve - **Healthcare**: HIPAA-compliant IT infrastructure, security, and monitoring for clinics and practices - **Accounting & CPA Firms**: Secure systems for sensitive financial data, tax season readiness, compliance support - **Legal**: Confidential document management, secure communications, compliance frameworks - **Construction**: IT solutions connecting crews across job sites, mobile workforce support - **Agriculture**: Technology modernization for agricultural operations and food processing - **Professional Services**: Reliable IT for firms where every billable hour matters - **Manufacturing**: Production system monitoring, network infrastructure, operational technology support - URL: https://digitalrealmit.com/industries-we-serve/ ## Frequently Asked Questions **What does Digital Realm IT Solutions do?** We provide managed IT services, cybersecurity, cloud solutions, Microsoft 365 management, virtual desktop infrastructure, and process automation for businesses across Washington State and Oregon. Our focus is delivering technology that generates measurable ROI. **Where is Digital Realm IT Solutions located?** Our headquarters is at 1933 Jadwin Ave, Suite 110, Richland, WA 99354. We serve the Tri-Cities (Richland, Kennewick, Pasco), Yakima, Eastern Oregon (Hermiston, Boardman), and surrounding areas. **What size businesses does Digital Realm IT work with?** We support businesses from 5 to 100+ employees. Our managed IT plans scale to match business size, complexity, and budget. **What industries does Digital Realm IT specialize in?** We specialize in healthcare, accounting/CPA firms, legal, construction, agriculture, professional services, and manufacturing. We understand the compliance requirements and operational needs specific to each industry. **How is Digital Realm IT different from other IT companies?** We are led by young talent in the IT industry who take a fundamentally different approach. We focus on measurable business ROI from technology investments rather than traditional break-fix support. We build technology strategies around business goals — not just helpdesk tickets. **Does Digital Realm IT serve Oregon?** Yes. We serve Eastern Oregon including Hermiston, Boardman, Pendleton, and surrounding areas. Our Richland office is just 35 minutes from Hermiston. **How can I contact Digital Realm IT Solutions?** Phone: (509) 610-9555. Email: reachus@digitalrealmit.com. Or visit https://digitalrealmit.com/contact-us/ to schedule a free IT assessment. ## Blog / Insights - [Top Ways Cloud Computing is Enhancing Accounting Practices](https://digitalrealmit.com/cloud-computing-accounting-practices/) - [Accounting & Finance Industry vs. Ransomware and Fraud](https://digitalrealmit.com/accounting-finance-ransomware/) - [Cybersecurity and the Risks CPA Firms Face](https://digitalrealmit.com/cybersecurity-and-the-risks-cpa-firms-face/) ## Social Profiles - Facebook: https://www.facebook.com/digitalrealmitsolutions - LinkedIn: https://www.linkedin.com/company/digitalrealmit ## Contact - Website: https://digitalrealmit.com - Phone: (509) 610-9555 - Email: reachus@digitalrealmit.com - Address: 1933 Jadwin Ave, Suite 110, Richland, WA 99354 - Schedule a consultation: https://digitalrealmit.com/contact-us/